The General Terms and Conditions set forth hereunder (hereinafter referred to as the “GTC”) shall constitute the entire agreement between “Tarjama” and any client thereof (hereinafter referred to as “you” or the “Client”), either of which may be individually referred to as a “Party”, and both of which shall be collectively referred to as the “Parties”.

Terms of service

1. DEFINITIONS

  1. In this GTC, the following words shall have the following meanings:
  2. “Additional Charges” means any charges payable in exchange for Additional Services.
  3. “Additional Services” means any services not included in or interpreted as Services under the agreement or original agreement between the Parties.
  4. “Charges” means the total amounts payable to Tarjama as detailed Clause 2.
  5. “Confidential Information” has the meaning given to it in Clause 6.1.
  6. “Developed IP” has the meaning given to it in Clause 4.2.
  7. “Confidential Information” has the meaning given to it in Clause 6.1.
  8. “DIFC” means the Dubai International Financial Centre.
  9. “Event of Force Majeure” has the meaning given to in Clause 3.1.
  10. “GTC” means the general terms and conditions set forth hereunder, including but not limited to any recitals and preambles.

“Intellectual Property” means all patents, rights to inventions, utility models, copyright and related rights, trademarks, service marks, trade, business and domain names, rights in trade dress or get-up, rights in goodwill or to sue for passing off, unfair competition rights, rights in designs, rights in computer software, database right, topography rights, moral rights, rights in confidential information (including know-how and trade secrets) and any other intellectual property rights, in each case whether registered or unregistered and including but not limited to all applications for and renewals or extensions of such rights, and all similar or equivalent rights or forms of protection in any part of the world.`

2. CHARGES AND PAYMENT

  1. As consideration for the provision of the Services, the Client shall pay all Charges due against the Deliverables as imposed by Tarjama. All Charges shall as such be payable for the relevant Services upon presentation of the Project Summary/Details by Tarjama through the Website.
  2. Any Additional Services shall be requested by the Client verbally or in writing, and confirmed by Tarjama in writing, and Tarjama shall use all reasonable efforts to meet such requests and provide a quote for any Additional Charges, the payment of which shall be made by the Client upon agreement on such quote.
  3. Any Charges paid by the Client for any Deliverables or Services offered by Tarjama shall be non-refundable without the express written approval of Tarjama. This shall include any Services for which the Charges are prepaid, which shall for such purposes be refundable only in the case of Tarjama’s withholding of the relevant Deliverables without an Event of Force Majeure, and only for such undelivered Deliverables.

3. FORCE MAJEURE

  1. In the event that Tarjama is unable to perform any obligation under this Agreement because of a matter beyond its reasonable control including lightening, flood, exceptionally severe weather conditions, fire, disruption to the national power grid, explosion, war, civil disorder, industrial disputes, royal demise or acts of local or central government or other competent authorities, or events beyond the reasonable control of the Client and/or the Client’s suppliers or is requested, required or ordered to cease or suspend the performance of any Services by any court or competent judicial authority of the Dubai International Financial Centre (the “DIFC”) (an “Event of Force Majeure”), Tarjama shall have no liability towards the Client for any such failure to perform any part of the Services in an Event of Force Majeure
  2. In any case where Tarjama is unable to perform its obligations for a period of thirty (30) days or more, either Party shall be entitled to terminate this Agreement without prejudice to the Client’s liability to pay all Charges for Services already provided by Tarjama.