Tarjama, a leading provider of smart language solutions, is pleased to announce that it has appointed Sahar Salama as Chief Customer Excellence Officer, effective today.
DUBAI, UAE – 21 February 2022 – Tarjama strengthens its leadership team with a new Chief Customer Excellence Officer to lead the company’s customer-centric initiatives and support front-line employees to provide exceptional CX.
Sahar will support CEO Nour Al Hassan in executing the company’s customer-centric strategy and vision to generate a complete view of the customer, including their needs, expectations, and perceptions of their experiences with the company.
Sahar brings more than 15 years of versatile experience managing large customer success programs and international teams at organizations including LanguageWire, RWS Group, Trustpoint.One. In those roles, she focused on leading cross-functionally to drive customer success and delivering true value for customers.
“At Tarjama, We are dedicated to delivering superior client experiences, and I’m certain Sahar is the perfect candidate to oversee this commitment as we continue to scale operations to meet our client demand.” says Nour Al Hassan.
“It is with great excitement that I am joining forces with the Tarjama team to drive the Customer Excellence department in a company that puts the customer experience at the center of its services. Our mission is to combine our state-of-the-art technology with our great human talents to provide maximum value for all our customers. I’m looking forward to contributing to Tarjama’s mission of powering leading brands and enabling them to reach their regional and global markets faster, smoother, and cheaper.” says Sahar Salama.
Sahar holds a Bachelor’s degree in Advertising and Public Relations from Cairo University.
About Tarjama: Tarjama is a smart language solutions company helping businesses grow their global presence with seamless, enterprise-grade content. Tarjama’s unique combination of language services and technologies helps companies overcome their content challenges of volume, speed, quality, and security. Tarjama’s capabilities cover a full suite of AI-enabled language solutions – from translation and localization to content creation, subtitling, and content advisory – powered by world-leading human linguists.
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