Question 1

How do you measure translation quality objectively?

Accepted Answer

We use the MQM (Multidimensional Quality Metrics) and DQF (Dynamic Quality Framework) standards — industry-recognized scoring frameworks that categorize errors by type (accuracy, fluency, terminology, style) and severity (minor, major, critical). Each project gets a quality score on a 0-100 scale that's comparable across projects, languages, and vendors.

Question 2

What is FastScribe and where is it used?

Accepted Answer

FastScribe is Tarjama's proprietary AI-powered real-time transcription engine, combining best-in-class ASR with linguist-trained accuracy refinement. It's deployed in production for live broadcast captioning, high-level cultural-diplomacy sessions, parliamentary proceedings, and any environment requiring accurate multilingual transcription with audit-grade record-keeping.

Question 3

Can FastScribe be licensed as a standalone product?

Accepted Answer

Yes. FastScribe is available as a SaaS API, an on-prem deployment for clients with sovereignty requirements, and an embedded SDK for partners building real-time transcription into their own platforms. Pricing is usage-based with enterprise commitments available.

Question 4

What does "automated quality checks" mean specifically?

Accepted Answer

Real-time validation that runs as translation is produced: terminology must match the project glossary; segment translations must be consistent with prior approved segments (via TM); numbers, dates, URLs, and tags must transfer correctly; formatting must match source; brand-voice rules must be followed. Issues are surfaced to the linguist immediately, not caught in post-review.

Question 5

Do you provide analytics on translation programs across vendors?

Accepted Answer

Yes. For enterprises managing multiple translation vendors (typical for global brands), we can ingest project data from major TMS platforms and produce cross-vendor analytics — comparative quality scores, cost-per-quality-unit, throughput patterns, and consistency metrics — so procurement and quality decisions are evidence-based.

Accuracy, provenlayer by layer.